Shipping policy
At Infinite Collectors, we are committed to providing a smooth and reliable shopping experience for collectors. This Shipping Policy explains how we process and deliver your orders.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays. If there is a delay with your order, we will contact you with an update.
Shipping Method
We offer FREE SHIPPING on all orders.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Delivery Time
Delivery times may vary depending on your location and the shipping carrier.
Estimated delivery times:
-
United States: 3–7 business days after processing
-
International orders: Delivery times may vary depending on destination, customs, and local shipping services.
Please note that delivery times are estimates and are not guaranteed.
Tracking Information
Tracking information will be provided once your order has been shipped.
Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.
Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
Infinite Collectors is not responsible for delays or lost packages caused by incorrect addresses provided by the customer.
Lost, Stolen, or Delayed Packages
Once an order has been shipped, Infinite Collectors is not responsible for delays caused by the shipping carrier, weather conditions, customs delays, or circumstances outside of our control.
If your package appears lost or has not arrived within the expected timeframe, please contact us and we will assist you in locating your shipment.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging. We will review your request and work to provide a solution.
Contact Information
If you have any questions about shipping, please contact us:
Infinite Collectors
6607 20th Ave
Brooklyn, NY 11204
United States
Email: support@infinitecollectors.shop
Phone: +1 347-481-1480